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FAQ
Frequently asked questions
Our 100% silk scarves are made from OEKO-TEX Standard 100 and SEDEX certified silk.
Our imitation silk scarves feature a silky-smooth, silk-like texture with a refined semi-matte finish for an elegant, fluid shine. Made from SEDEX certified 100% polyester, they provide a luxurious appearance at a more accessible price point, making them a practical and cost-effective choice for large events.
SEDEX certification ensures ethical, sustainable, and transparent supply chains. It guarantees fair working conditions, safety standards, and prevents modern slavery in the production of silk garments.
OEKO-TEX Standard 100 ensures both environmental responsibility and high-quality, long-lasting products. It guarantees that a product, from thread to finished garment, has been independently tested and certified as free from harmful levels of over 100 substances, ensuring it's safe for human health and the environment.
Design & File Setup: 1-2 weeks
Production time: 14-16 days
Shipping time: 10-16 days
All timelines are estimates and begin once the first design proof is sent, as orders are processed in the order they are received and may be queued ahead of yours. Timelines are based on receiving customer feedback and approvals within 48 hours. Delays in responding to design edits, revisions, or approvals will result in an adjusted delivery timeline. Repeated or extensive revisions may also impact delivery timelines.
Your scarves may arrive with light creasing from packaging. We recommend ironing on low heat only, preferably with a clean towel or cloth placed between the iron and the scarf to protect the fabric. Avoid high heat, steam, or direct contact, as this may damage the material.
Our scarves should not be machine washed or machine dried. To maintain their quality and finish, we recommend gentle hand washing in cold water and laying flat or hanging to air dry.
Applicable tariffs for orders shipped to the United States are included in the purchase price unless explicitly stated otherwise.
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